LAST MODIFIED ON 03/02/2019
Report An Issue
At any time while you are using the product, please report any issues or request new features through the form https://www.bitmov.io/report-an-issue.
You can also access this form through the web product under the “More” dropdown menu at the home product page; or through the app product by clicking on the hamburger menu upon login.
You do not need an account to browse the web or app products and you can still view free content and preview of the paid content without an account. However, to enable an interactive and engaging experience, we strongly recommend you to create an account so that you can interact with the BitMovio community and reward your favorite creators.
You must be at least 13 years old to register for an account. To pay or accept money there are additional requirements; please refer to our Terms of Service for details. You can register an account through a Facebook login, a Google login, an email address, or a phone number. Upon creating your account, you can customize your personal information, and enable two-factor authentication for enhanced security under account management.
You are responsible for your account. You are responsible for anything that occurs when anyone is signed in to your account, as well as the security of the account. If you believe your account is compromised, you must contact us at firstname.lastname@example.org immediately.
Once you create an account in our platform, we will automatically generate a BitMovio e-wallet for your use. This E-Wallet will contain both an Ether wallet (for users who may be interested in using cryptocurrency to fund their activities and purchases), and a MoviBits wallet, which will hold all of your MoviBits. You can use either or both - a user only needs to fund one wallet to interact with BitMovio platform.
How To Fund Your E-Wallet
1. Fund Ether Virtual Wallet
If a user decides to fund his/her Ether wallet, the user can do so by transferring funds from his/her external Ether wallet to his/her BitMovio E-Wallet. If he/she wants to use Ether within the platform to purchase content or tip a creator (as an example), the amount of Ether deducted from the user’s wallet will either be equivalent to the purchase price as denominated in Ether on the BitMovio platform or, if such activity is initially priced in USD, will be converted with the real-time exchange rate obtained from CoinMarketCap.
For web users, please following the instructions here:
Wallet Shortcut -> Deposit -> Deposit ETH. Upon clicking this button “Deposit ETH”, you will be shown your BitMovio ETH wallet address and the QR code that you can transfer your external ETH. Alternatively, you can click on your profile icon at the top right corner of the web, and then go to My Wallet ->Deposit ETH. Upon clicking this button “Deposit ETH”, you will be shown your BitMovio ETH wallet address and the QR code.
For app users, please following the instructions here:
Wallet Shortcut -> ETH (Ether) -> Deposit; or Wallet Shortcut -> Deposit -> ETH (Ether) -> Deposit. Upon clicking this button “Deposit” at the last screen, you will be shown your BitMovio ETH wallet address and the QR code.
During open beta, BitMovio ETH wallet is integrated with mainnet Ethereum. You can fund your BitMovio ETH wallet by transferring fund from your external ETH wallet to this address. We suggest you to first transfer a very small amount to test the functionality and verify the receipt of your funds in your BitMovio ETH wallet before further usage. Please only transfer ETH into this wallet address. Sending any other virtual currency other than ETH to this address will result in permanent loss.
2 Fund MoviBits Virtual Wallet
If a user decides to fund his/her MoviBits wallet, he/she can purchase MoviBits on the web with his/her credit card/debit card (completed through a payment gateway). We will use Square for web-based purchasing initially; this is subject to change in the future. We will also support iOS/Android in-app purchases of MoviBits.
For Web purchasing, $1.99 corresponds to 2,000 MoviBits. Please follow the instructions here to purchase MoviBits on web:
Wallet Shortcut -> Deposit->Buy MoviBits with Card. Upon clicking on "Buy MoviBits with Card", there will be five options for purchasing: US$1.99 for 2,000 MoviBits, US$4.99 for 5,000 MoviBits, US$19.99 for 20,000 MoviBits, US$29.99 for 30,000 MoviBits, US$49.99 for 50,000 MoviBits
For Mobile in-app purchasing, $1.99 corresponds to 1,400 MoviBits (note: both Apple and Google charge 30% for in-app purchases). Please follow the instructions here to purchase MoviBits on App through in-app purchase (available soon):
Wallet->MoviBits or Wallet->Deposit->MoviBits. There will be five options ofr purchasing: US$1.99 for 1,400 MoviBits, US$4.99 for 3,500 MoviBits, US$19.99 for 14,000 MoviBits, US$29.99 for 21,000 MoviBits, US$49.99 for 35,000 MoviBits
The cost of MoviBits is subject to change at any time by BitMovio in BitMovio’s sole discretion.
Content Creator Payout
For content creators, we offer a few flexible options for you to get paid out from the rewards that you earned from your videos (through consumer payment or tipping) on BitMovio platform.
1 Ether Payout
For content creators, if a user uses Ether to pay/tip the creator, the content creator will receive Ether in an amount equal to 80% of the amount spent. The content creator can choose to withdraw Ether immediately (with the restriction that minimum withdrawal is a $10 equivalent, and the maximum withdrawal is a $500 equivalent in a 24 hour time frame). The content creator can also set up an automatic weekly withdrawal of Ether to his/her external wallet which will have no limit in terms of minimum & maximum.
To set-up recurring withdrawal in Eth, please follow the instructions:
Web: My wallet -> Setting & Transfer -> Recurring Withdrawal in Crypto -> Set Up. Once clicking the button “Set Up”, please enter the external ETH withdrawal address. Please note that two-factor-authentication has to be enabled prior to setting up recurring withdrawal. We will initiate the withdrawal of all funds in your ETH wallet on Sunday and complete the transaction 24 hours later for security reasons.
App: Wallet -> Withdraw -> Automatic Recurring Withdrawal. After clicking the Selection Button, a Setup icon would appear so that you can complete the set-up of your external recurring withdrawal address.
Please note that two-factor authentication with a valid mobile phone number is required in order to set-up recurring withdrawal in Eth.
Alternatively, the content creator can contact the BitMovio team to request to be paid in Fiat currency - send us an email at email@example.com
2 MoviBits Payout
For content creators, if a user uses MoviBits to pay/tip the creator, the content creator will receive MoviBits (which directly translates to USD, i.e., 1 MoviBit received = $0.001). The content creator can spend MoviBits within the BitMovio platform; alternately, he/she can request to be paid out in Fiat currency towards the end of the month if the equivalent MoviBits value exceeds US$100. To enable this process, the content creator MUST contact BitMovio team by sending us an email at firstname.lastname@example.org
From time to time, BitMovio may offer rewards in the form of MoviBits to referrals and other key activities on the BitMovio platform for incentivization. We will update the rules for the rewarding program periodically here.
For Content Creators
BitMovio is the transparent and trusted marketplace for content creators to distribute your existing content, monetize each piece of content to its full potential, and engage directly with your fan base to build a strong and trusted community.
Through “Creator Studio” -> “Manage Channel”, you can customize your brand presence on the BitMovio platform and set-up your social media profiles. All of your uploaded videos or live streaming videos will be shown up in your channel that you can edit.
For instructions on how to upload an on-demand video and set-up various business rules, please refer to https://www.bitmov.io/video-upload-instructions. For instructions on how to enable a live stream, set-up payment options and engage with your fans in real-time, please refer to https://www.bitmov.io/live-stream-instructions.
You can also access data reporting & Analytics. If you have any comments or requests on what types of reporting are most beneficial to you, please contact us at email@example.com or submit a feature request via https://www.bitmov.io/report-an-issue.
BitMovio enables interactive experiences and transparent transaction for consumers to interact with each piece of content and reward your favorite creators. You do not need an account to watch free content and the preview of paid content; but you do need an account to interact with the community and pay/tip the content and content creators.
For instructions on how to create an account and fund your BitMovio wallet, please refer to the previous sections “2. ACCOUNT CREATION” and “3.1 HOW TO FUND YOUR E-WALLET”.
For content payment and tipping, by default we show the US dollar equivalent on the user interface. On the web when your mouse hover on top of the US dollar equivalent, the monetary value will be translated into ETH with real-time exchange rate acquired from CoinMarketPlace and also MoviBits with fixed exchange rate of 1000 MoviBits = US$1.00. Once you confirm the transaction on the interface, the equivalent amount of ETH or MoviBits will be deducted from your BitMovio e-wallet, depending on your available balance in your e-wallet.
For ETH, to reduce transaction fees on the Blockchain, we currently batch process transactions from consumers and payment to content creators several times per day. For the transactions from consumers, consumers will be responsible for the transaction fees (gas fees) incurred by the blockchain transaction. For the transactions/payments to the content creators, we will deduct the transaction fees (gas fees) from the amount that are transferred to the content creator’s wallet.
It is within BitMovio’s sole discretion to determine the frequency in terms of transaction settlement (no less than once per day), and also which exchange BitMovio use to acquire the real-time crypto-fiat exchange rate.
For Deposit and Withdrawal between your external wallet and BitMovio ETH wallet, it is real-time synced with the Ethereum blockchain.
Live Chat, Bullet Chat And Tipping
At BitMovio we enable the next generation of interactivity and community building. For all live videos and scheduled premiere videos, we enable real-time live chat so that fans can directly engage with each other and with the host/content creator. For on-demand videos, we enable bullet-chat option so that a consumer can leave a comment on a specific scene of the video where this comment can fly through the video screen. All those comments are time-synced with the video content and are aggregated together so that future consumers can enjoy the original video content together with the time-synced user generated content, bringing engagement to the next level.
Furthermore, fans can tip the content creator in the form of a heart, a star, or a rocket representing different values. The emojis will fly through the video screen recognizing the tipper. We are in the process of developing specific customized tipping emojis partnering with interested content partners.
In addition, fans can directly tip a content creator on his/her individual channel. All the financial transactions are transparent with 80% of the value accruing directly go to the content creator in near-real-time.